Windows 11 Camera not working


When your camera isn’t working in Windows 11, it might be missing drivers after a recent update. It’s also possible that your antivirus program is blocking the camera, your privacy settings don’t     allow camera access for some apps, or there’s a problem with the app you want to use.

If the Get Help app is unable to resolve your camera issue, do these steps first before working through the possible solutions listed:

  • Check for updates. Select  :: Start  > Settings  > Windows Update  > Check for updates.
  • If there are no updates for your camera, try to select Advanced options > Optional updates, and look for any driver updates for your camera. Allow available updates to install, then restart your device when it’s ready.
  • Restart your PC. If you haven’t restarted your device since the camera stopped working, you should do so. Select ::  Start  > Power  > Restart . Waking up your device from sleep isn’t the same thing as a restart.
  • Test your camera with the Camera app. Select  Start , then choose  Camera from your apps. If you’re asked to allow access to the Camera, select  Yes. If the camera works in the Camera app, the problem might be with the app you’re trying to use. 

If your camera still doesn’t work, here are some other things to try. For best results, try the possible fixes in the order presented.

Check for a camera switch or button on your device

Some laptops and portable devices have a physical switch or button that turns the camera on or off. When it’s turned off, your device may not recognize that there’s a camera installed, or it may cause your camera to show an image of a camera with a slash through it. If your laptop has a switch or button, make sure it’s in the on position before using your camera. (more…)